Sam H, 24/10/23
We would like to give you 5 stars as from the first email to the last the replies were sent quickly and all questions answered (and we had many).
The car, although old but we were aware of this, had no issues and we did a lot of driving as we also drove around the South Island.
Would recommend your company to anyone requiring a hire vehicle.
Michael P, 3/10/23
Everything was fantastic 🙂 thank you
John S, 26/6/23
Excellent practical service and advice from the guys at Albany. Will definitely use them again and recommend them to others. Thank you and cheers.
Dianne W, 24/5/23
Thank you so much for the rental truck! Great customer service from enquiry, booking and pick up/drop off!!
Dave S, 14/5/23
I will be recommending Auckland Vehicle Rentals as the rental went well, the staff were great so very happy.
Denis R, 12/4/23
Excellent service, excellent vehicles, extremely reasonable prices. I'll never look elsewhere.
Murphy A, 24/7/22
Thank you, for the prompt service and the reliable vehicle, always a pleasure to use your service.
Alison S, 22/7/22
Thank you so much for your wonderful assistance. The van was perfect and we achieved exactly what we needed to do. I shall certainly recommend your services to anyone I know and hire from you again when needed.
Caroline W, 21/7/22
Thank you ..First time we have hired a truck and we found it a seamless process. High customer focus ,service was highly recommended. We would definitely use your service again.
Mohammed I, 18/7/22
I would like to thank you for your great customer service. In light of the service we received, we will definitely be hiring from you again.
George T, 14/7/22
Thank you for making things so simple for me. I will definitely use your services again in the future and also recommend you to all my peers.
Brian H, 1/7/22
Companies like yours are why I prefer dealing with small, locally-owned businesses. For my money, large corporate chains just can’t compete with this experience. I feel fortunate to have found you.
Brenden R, 28/4/22
Thank you appreciate the hire, it went very well and your team are great to work with.
Louie G, 21/4/22
Yes, great service indeed. Kinks immediately sorted. Will definitely recommend to friends and I look forward to the next.
Jez S, 20/3/33
Thank you. Van was fun and easy to drive and service was great. Everything straightforward and quick. First port of call if I need to do it all again.
Ange G, 16/3/22
Was hassle free and great friendly team. Have already recommended your services.
George C, 12/3/22
Really appreciate the awesome service I received from you all.
Paul M, 7/3/22
I was very happy with my trailer hire from you this morning . It was quick and easy reasonably priced and your man at the site was very helpful and pleasant to deal with . Thanks again I would definitely hire from you again.
Rod H, 6/3/22
I had a great experience and will recommend your company to others. I shopped around and you had the best deal. Friendly staff and very easy check out. Loved the whole experience – many thanks.
Mark B, 27/2/22
Thanks Sonya and thanks also to the staff I dealt with over email and a call and the guy who served me today good job, easy and swift reply great booking and cost thanks all.
Dean A, 27/2/22
Thank you for your assistance. I’ve been dealing with Auckland Rentals for 7 years now , always go the extra mile.
Troy C, 25/2/22
Thank you for your patience and kindness during a rather stressful move, it all went well in the end.
Neeraj B, 13/2/22
Very happy with you services. Nice and cleaned truck. Customer service is excellent.
Patricia R, 6/2/22
Big ups to Albany team for getting us sorted with a moving truck over Waitangi Weekend. Friendly, efficient and helpful start to finish. Highly recommend to others, truck was perfect too! Kudos team!
Sharna P, 1/2/22
Loved everything ! Service was lovely warm and welcoming the vehicle was easy to drive and got us to where we needed to go super awesome . Hiring vehicle was super easy and we felt very comfortable doing so . We will definitely be recommending you and your team.
Iloa K, 1/2/22
Thank you very much Kerrin & team. The whole process was effortless. The rental was so affordable and perfect for what we needed. We will be back.
Nigel P, 30/1/22
Great service and competitive in pricing I will definitely use your services again and recommend you.
Jeremy M, 26/1/22
Awesome vehicle, easy booking and collection – we’ll hire again for sure.
Mike C, 22/1/22
Thanks. It went well. Good price. Great service.
Margie P, 22/1/22
Excellent service, so easy and the guys in Albany were very friendly and accomodating.
Happy to recommend, in fact thing our friend will be using you.
Roger B, 30/12/21
This was a really great total customer experience. From Eli on my first phone call who was super helpful, to picking up the vehicle (didn’t catch that guy’s name) but he answered every question in my head without me having to ask!
Return was a breeze as well. I’ll be back!
Grant H, 20/12/21
Great experience from start to finish thanks for your help keep on doing what your doing
Matt W, 23/10/21
Thanks team – I’ve hired a bunch of times before but never from you guys – this was well priced, easy, great communication and the truck drove really well. 10/10, legends!
Sonya T, 9/10/21
Highly recommended A+++ Great services, fast & prompt communication and customer services. Great experience. Thank you so much
Luke P, 7/10/21
You really can pride yourselves on your service, from start to finish you’ve been efficient in relaying information and fulfilling my needs. I can’t thank you enough for the quick turnaround, friendly service and reliable vehicle. Look forward to doing business again soon!
Abby W, 6/10/21
The process with Kerrin and your team has been seamless, I really appreciate the flexibility and assistance under level 3.
Andy F, 28/9/21
Fantastic service and great company to deal with all throughout my hire term ! I will definitely be recommending you and the team from Albany for any rentals !
Merv T, 26/9/21
I consider your service excellent, particularly being able to provide the service in this very difficult Covid – level 3 times. Collection and delivery was effortless. The van I hired was perfect for the job – particularly have a very clean cargo floor.
Karen L, 25/9/21
Thank you so much for renting us the van. Everything went really well from start to finish. We will definitely recommend you to friends and family.
Tim L, 7/8/21
I had to hire this vehicle as my car needed urgent repairs. Although my choice of vehicle, I really appreciate the service your people provided and WOULD NOT HESITATE to rehire from you again.
Carol P, 22/7/21
Kia ora Auckland Rentals
Thank you, you were incredibly efficient with a great ‘can do’ attitude. Thank you for making the process of renting a car and smooth and painless one!
Jana G, 5/7/21
Its was great, many thanks for keeping it stress free. Nice truck too and friendly staff. We will use you guys again in the future.
Mark R, 11/6/21
You guys were a pleasure to deal with under a tight situation. Car was perfect and your rates were good in comparison to many.
Gloria L, 28/5/21
All went very well. Great service and excellent clear communication. Could not fault in any way and happy to recommend Auckland Vehicle Rentals to anyone. We will in the future always rent from your company. Great staff who are very helpful. No hidden costs. The truck was very very useful and went very well. Thank you
Rosemary C, 24/5/21
Yes some feedback as I have now used your services twice when I visit Auckland (usually annually). I have always found your company to be very professional and helpful. More especially dealing with Kerrin at your Albany branch has been extremely easy. He has gone out of his way by checking over my past details and reminding me of things such as leaving the car at the airport that I had not remembered.
The car was comfortable and when I could not get an automatic initially, Kerrin went out of his way to ensure I got an automatic within 3 days.
I will certainly be using your company again when I return to Auckland. Kudos to Kerrin please!!
Paea P, 24/5/21
thank you for your support i appreciate for letting us hire from yous as your vehicle was very good to drive taking us to on our road trip & back. Also good on gas. such good experience. looking foward to renting with yous again.
Aaron A, 20/5/21
Thankyou Auckland vehicle rental….your service was amazing …..you were able to find me a truck at the last minute which really took the pressure off me…also I must mention it was a delight to have a truck that was a dream to drive and the cab was like it was sitting in a show room “SPOTLESS”… And that’s coming from someone who has driven and rented alot of trucks over the years
I highly recommend you guys to anyone. Thankyou Albany team
Debby B, 17/5/21
Great Service. Easy to book. Truck clean and tidy. Highly recommend
Lindsay C, 3/5/21
I hired a furniture truck last Friday and had a great experience. I would just like to thank you all for your excellent service. Everyone was very friendly and helpful. The truck was great to drive, with fantastic visibility with all the mirrors, which made the task of moving house a little less stressful! This is the second time I have hired a removal truck from you, and I would highly recommend you to anyone.
Riaan L, 16/4/21
Fantastic service, and well maintained vehicles. I’ll definitely use you guys again.
Kirstie C, 11/4/21
Excellent customer service. Truck was clean and tidy and easy to drive. Affordable prices.
Kat G, 12/3/21
I just wanted to say one last massive thank you for supporting our theatre tour! We managed to deliver our full tour to three cities across the North Island, and we couldn’t be more grateful to Auckland Vehicle Rentals for helping us get our crew and our spaceship on the road! We’ll all be sure to come back to you for future vehicle requirements and recommend you to everyone we know!
Neal S, 1/3/21
Just to say everything went very smoothly …. all systems worked …. so thanks for the clear and full instructions …. and great communications. Really appreciated !
Brian S, 2/2/21
Thanks everyone. The courtesy of your front line staff sets your firm apart. We appreciate this and although we are infrequent hirers we will come back. I was pleased to recommend you to somebody else today.
Lynne W, 2/2/21
The trailer was great, no problems – allowed us to take a full van of passengers and all our camping gear – service was excellent.
Bret L, 25/1/21
Awesome business you have and both Kerrin and the young man at the North Shore pickup were fantastic in every way. I particularly liked how the young man was very clear with instructions, very professional and looked me in the eye. Thanks again.
Rajnal S, 8/1/21
Excellent Service, well informed and serviced . Good Vehicle and everything went well. Thanks again.
Franco A, 5/1/21
I have had excellent customer service from your team. This will include emails sent as well as collection of the vehicle and delivery.I will definitely recommend Auckland Vehicle Rentals to others and will indeed be back should I require a rental again.
I am giving the service received from your team ***** 5 stars.
Jamal A, 29/12/20
Thanks for your services, we enjoy your mini bus very much we appreciate your help.
Jenna L, 16/12/20
Everything went smoothly with the hire. I would recommend Auckland Vehicle Rentals to my friends and family. I got other quotes also and your company is very reasonable. The staff were friendly, kind and informative.
Grant R, 15/11/20
We were impressed with Clara who looked after us so well. She was efficient, knowledgeable, friendly and approachable. Her manner put us at ease and we felt welcomed. We highly recommend her for the excellent service.
Thank you for the truck hire. It drove well and was clean and tidy. We hope we can deal with you again.
Deb B, 12/11/20
Your customer support officer at Albany branch was most helpful and courteous. I enjoyed driving the truck it was a steady and reliable vehicle very competitively priced. Will use again
Jared H, 28/10/20
Thanks very much ! Was a pleasure using your guys van will definitely recommend you to others !
Fred A, 24/10/20
The truck was perfect size for the narrow driveway we had to navigate to shift our household. The service at pick up from the Albany branch by Eli was awesome….friendly and informative a great Conversationalist and still professional in performing his duties.
The price was awesome too, I will certainly use your company again and highly recommend you to all my friends and contacts.
Coran C, 16/10/20
You guys are great to deal with an would highly recommend you guys to anyone who is looking to hire vehicles thank you so much for helping us out.
Sarah P, 9/10/20
Thank you for all your help, especially to Kerrin for all his patience with my changing times! Everything went smoothly, first time truck driver and the truck was really nice and easy to drive – thank you for providing such a good vehicle! Great experience, would recommend!
Raaniera T, 20/9/20
Really great value for service. I’ll he sure to use you guys again/recommend to others where possible.
Richard & Marie A, 15/9/20
Thank you kindly for your services. Service was better than other company’s. We will be sure to let our community and families know how your business was perfect in Hospitalitys and totally affordable in hiring out your trucks.
Michael D, 31/8/20
The rental of the van was well worked out to handle covid L3. Van was clean and went well. Thanks for the easy transaction.
Jessica & Ethan M, 17/8/20
Just wanted to say how pleased we were with the service to still allow our truck booking to go ahead under COVID-19 Level 3. Kerrin in the office was particularly helpful and got back to us quickly with our queries. It was such a relief to still be able to move!! We will definitely recommend your company to our family and friends.
Jo C, 17/8/20
A HUGE THANKS for the truck hire, it was fabulous, we moved and did everything we needed to do. The truck so easy to drive and I was so grateful how easy the whole process was for someone who hadn’t driven one before, apart from a campervan once 20 years ago.
Tasneem B, 9/8/20
Thank you very much. We will definitely use your services in the future and recommend to our family and friends. Your team is extremely friendly and on the day of the pickup it was so easy and hassle free.
Nicky F, 26/6/20
Tena Koe Sonya and team,
You did great thank you.
Daniel R, 21/6/20
A big thank you today to Clara at your New Lynn branch – she was fantastic and excellent customer service. Efficient, friendly and engaged.
Joanne R, 15/6/20
Hi, thanks so much for the use of your truck rental. You guys are the cheapest by far. And the customer service is excellent. The young lady that served us on Saturday was very nice and friendly. On return of the truck because we were late she only charged us the hours we Had gone over. Highly recommend your good service. Cheers!
Kevin R, 7/6/20
Just like to say that I have rented cars from you a few times now and have been impressed every time. People are friendly and easy to deal with, cars are reliable and meet my needs, and North Shore location is very handy, which is a bonus. Will definitely use Auckland Vehicle Rentals if I need a car, and very happy to recommend to friends.
Thanks again for great service
Tash L, 18/5/20
The truck was great, good price. Easy to deal with. Appreciate it! Would definitely hire form you guys again if I need to move. Have an awesome week!
Iulio I, 6/5/20
Will recommend your services to my friends very friendly and professional service I received today thank you very much.
Larry F, 26/3/20
Thank you so much guys for your help we appreciate it so much everything went well and will definitely use you guys in the future.
Stuart D, 1/3/20
Good work and made the job easy. Thanks.
Richard S, 8/3/20
My daughter, who drove, said the car was enjoyable to drive and had no problems. She was very impressed with the ease if hiring and returning the car and the professional expertise of the staff. Thank you.
everything went well with my hire. Renting and service was very friendly, easy and uncomplicated, all questions were answered friendly and immediatly.
Thank you very much.
Janet F, 4/4/17
I want to let you know how pleased I was in the service received. When I rang the North Shore branch they were so great I couldn’t believe it after ringing a number of other companies. The vehicle was ready to go when we got there to pick it up and promptly checked over when I took it back this morning. Those guys at your North shore depot are awesome.
Thank you and I will definitely recommend you.
Janice O, 4/4/17
Thanks for helping me with the hire of your van to pick up a antique piece of furniture .So friendly I’ll be definitely be using you again when in need. Awesome company 10/10 in my book.
Brian W, 21/3/17
Great service and the Truck that I had rented was soo easy to use. Will definitely recommend you to all my family and friends! And the cheapest too! Well done guys!
Dayna T, 1/3/17
Fantastic service, we actually talked about how great it was and that we would recommend and use your branch again
Simon H, 1/3/17
We were very impressed with both the service and the vehicle. Excellent value for money. Would not hesitate to recommend you to others.
Your friendly and helpful staff are definitely your biggest asset.
Kath H, 27/2/17
Thanks, your service was wonderful. I would certainly use again and recommend to friends.
See you next booking.
Lee R, 18/2/17
Yes and thank you for making the booking procedure so easy all the way through.
If I ever visit again, I will definitely hire a car from you again
Grace T, 21/1/17
Thanks for letting us use your van over the Xmas and New Years holiday we had a really good time and the van went very well.
Next time we are back in Aotearoa we will definitely give use a call, and I won’t hesitate to give your guys details to my family and friends.
Carey B, 20/1/17
Efficient pickup and drop off, reliable and versatile vehicle that met our needs perfectly for a reasonable price. Happy to use your service again
Stu G, 12/12/16
Fourth year in a row using your service and as usual everything went smoothly! We really appreciate the value, quality of van and the fact that you’re always there on arrival when you say you are.
Greg S, 15/11/16
thank you very much for your friendly and easy service. I will happily use your business again
Michele R, 3/11/16
We were delighted with your quick and efficient service and will definitely use you again if the need arises and pass the word on to all our family and friends.
We phoned with no notice what so ever and yet were driving away within ½ hour, so thank you very much for your speedy service.
Ray & Liz P, 29/10/16
We really appreciated the vehicle we rented and it served our purposes very well. It was spacious and reliable and economical. We will certainly be using Auckland Vehicle Rentals again.
Rodney C, 21/10/16
Everything went well. The staff at your Bush Road location were helpful and friendly. I’ll be sure to return when I need to rent a car again.