Monthly Archives: January 2020

Naturally, a business owner would want to protect his investment. For a vehicle rental company, the way they protect their investments is with signed contracts, insurance, and sometimes, tracking devices.

Why Would They Track Your Rental Van?

Fortunately for you, your rental company doesn’t really care where you drive their vehicle, as long as you pay for their service and return the van in one piece and on time. However, if the van were to be stolen, they could use their tracking devices to find it. If they do use tracking devices to protect their investments, they need to tell you before you sign their agreement that they’re able to track the vehicle. Otherwise, it should make no difference to you.

Why Wouldn’t A Rental Van Have A Tracking Device?

Rental vans companies might like the idea of using tracking devices to find their vehicles if anything were to go wrong. However, it can get expensive. Think about it – if a rental company owned a fleet of 300 cars, they would need to pay for, install and maintain 300 units. That can get very expensive, and they’d need to push their prices up.

For fear of charging rates that are higher than their main competitors, they might opt not to track their vehicles because they don’t want to lose customers, or drive their clients to their biggest competitor.

The Benefits Of Tracking Your Rental Van 

Other than the cost of a tracking device or GPS unit, there are many benefits for both you and the rental company if they install tracking on their vehicles.

As much as your rental company doesn’t care if you’re moving or transporting stock, they don’t want their vans to be used for illicit or illegal activities. A tracking device could help them avoid being implicated in a crime, or if their vehicle was being used for something unlawful. Tracking devices also help them recover stolen and missing vehicles relatively quickly.

Lastly, as the driver of a rental van, you would appreciate the additional security that a tracking device could provide. If the van breaks down in the middle of nowhere, you don’t need to worry about giving accurate directions for roadside assistance to find you. Some GPS tracking devices also include SOS buttons or automated alerts in the event of an accident.

When you hire a rental van, you can ask whether they include GPS tracking devices to their vehicles. They’re fitted to rental cars for your protection, as well as to protect the rental company’s investments.

No one wants to consider the possibility of their 12 seater van hire being stolen, but it’s a reality that you should prepare for. To a criminal trying his luck, a 12-seater van could mean a vehicle filled with the valuables of more than one person. If you’re the victim of a crime, here’s what you need to do:

What To Do It Your Rental Is Stolen 

It’s always a shock to look for your car and find that it’s not where you parked it. It’s even worse when it’s a 12-seater rental van. What you need to do is first report the theft to the authorities. You should make it clear that it was a rental, and mention any of your personal items that were inside the vehicle when it was taken.

Your next step is to contact your rental company and let them know that their 12-seater is missing, and mention that you’ve reported it to the police. Although you’re concerned that they’ll charge you for a vehicle replacement, which is expensive, that most likely won’t happen. Depending on what liability or insurance excess is stipulated in your contract is how much you’ll be charged.

Does Insurance Cover You For Theft?

Unfortunately, many insurance companies do not offer coverage if your rental van has been stolen. If the incident was a direct result of you being negligent, or if you broke the conditions that were stated in your contract, you won’t be covered – for example, if it was stolen while in the care of another driver who was not included in the rental agreement as an additional driver. If your insurance company doesn’t cover theft of a rental car, you’ll need to provide them with proof of the robbery, such as copies of the incident report.

Will You Have To Pay For The Full Cost Of The Van?

The answer to this question differs according to whom you’ve rented the van from, and where you’re hiring it. For example, in New Zealand and Australia, you’ll be liable to pay the insurance excess that’s in your contract. It might be more than you bargained for, but it won’t be enough to replace the van.

Fortunately, most rental van companies insure all their vehicles for this very reason, and won’t have to pay for a new van. However, it’s always best to be safe and responsible when you hire a 12-seater van from a supplier. Next time you rent a van, make sure to check that you’re covered in case of vehicle theft.